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How mt999 Handles Your Personal Information

This privacy policy sets out exactly what data mt999 collects when you open an account, make a deposit, or contact support — and how we use, store and protect it.

Account data handled securelyJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesYour right to request data deletionSupport available for privacy queries
mt999 How mt999 Handles Your Personal Information
DATA PROTECTION PRACTICES

How We Protect and Manage Your Information

Data protection at mt999 is built around specific, operational controls rather than general assurances. Your account credentials are stored using industry-standard encryption. Payment data passing through JazzCash, Easypaisa, and Raast connections is transmitted over SSL-secured channels. We review access permissions to account data on a need-to-know basis, so only the teams that require your information to process transactions or resolve support queries can see it.

Cookie Handling

We use session cookies to keep you logged in across the mobile browser and our app. Analytics cookies are anonymised and never linked back to your personal account record.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any unrecognised device attempting to access your account triggers an additional confirmation step before entry is allowed.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. Once that period ends, data is deleted or anonymised.

Your Rights and Requests

You can request access to your stored data, ask for corrections, or request deletion through our support channels. We aim to respond to all privacy requests within a reasonable timeframe.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct inaccurate details, or raise a concern about how your information is handled, our support team can process that request directly. Reach out through any of the channels below and mention that your query is privacy-related so it gets routed to the right team without delay.

Team online

Email Support

Send your privacy request to our support email. Include your registered mobile number or account username so we can locate your record without confusion.

Live Chat

Open the live chat window from the account dashboard. State that your query is about personal data and a support agent will escalate it to the privacy team.

Account Help Form

Use the in-account contact form under account settings. Select the privacy category from the dropdown so your request is logged and tracked from submission.

Common Questions About Your Privacy on mt999

These are the questions we get asked most often about how personal data is handled on the platform. If your question is not covered here, contact support directly through live chat or the in-account form.

We collect your name, contact number, and any wallet identifiers you link — such as your JazzCash or Easypaisa number — along with device and session data for security purposes.

Payment data is shared only with the payment gateway processing your transaction. It is never sold or passed to advertisers, and processors are bound by data-handling agreements.

Send a request through live chat or the in-account contact form. Select the privacy category, include your registered mobile number, and we will process the request from there.

Yes. Submit a deletion request through support. We will remove your data once we have confirmed your identity and checked that no legal retention obligation applies to your record.

We retain account data for the period required under applicable law after closure. Once that period expires, data is deleted or anonymised so it can no longer be linked to you.

We use session cookies for login continuity and anonymised analytics cookies. You can manage cookie preferences through your browser settings; disabling session cookies may affect login behaviour.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.